Privacy Policy

WE SAFEGUARD YOUR PRIVACY

Provalenz, Ltd., incorporated in the Republic of Ireland and its affiliates (“Provalenz”, “we”, “our”) provides software and related services that enable organizations to find the best service provider to deliver their desired results at the right cost. We provide services through websites that use the top-level domain names www.provalenz.com, www.myprovalenz.com, www.rfptools.com, www.qbsplus.com, and sub-domains under these top level domains (each a “Site”, collectively the “Sites”).

Sometimes we need to gather and use personal information in order to provide our services. However, we also understand the value you place on maintaining your privacy. That is why we implement strict policies and procedures that govern the collection, maintenance, use, and disclosure of personal information about users of our services. These policies may change from time to time but at all times they are designed to safeguard your personal information and keep it confidential.

WHAT INFORMATION IS COLLECTED

If you use our services or contact us through any of the Sites, or send us an email or other communication, we may collect personally identifiable information, such as your full name, company name, title, contact information including email address and demographic information such as postcode and preferences.

In addition, in the course of using our services we may collect personal information about your clients, or service providers such as your full name, company name, title, contact information including email address and demographic information such as postcode and preferences.

We use cookies, tags and other standard software on the Sites and in emails that automatically record information about everyone who visits a Site or receives an email from us. In the case of a Site visit, these records contain information about (a) the internet domain from which you access a Site, (b) your IP address, (c) the type of browser you used when you visited a Site, (d) the date and time you visited a Site, (e) the Site pages you visited and your activities on each page and (f) if you linked to a site from another website, the address of that website. In the case of an email, the information includes whether the email has been opened and whether a particular link has been clicked.

HOW INFORMATION IS USED

We will never sell or rent your information. However, we may share your information with other companies or individuals who help us to provide services to you (“Partners”). In all cases, our written agreements with those companies require them to hold all user information in the strictest confidence and not to disclose it to any person, or entity, or to use it except as necessary in carrying out the purpose for which it was shared and consistent with our privacy and security standards.

We and our Partners may each use your information for internal record keeping, to provide and improve products and services, to conduct market research and evaluate user needs, to send promotional information about products, services or special offers, to share other information that we think you might find interesting, or for any other purpose to which you consent.

We and our Partners may store your information for as long as is required for the uses described in this privacy policy, which might be indefinitely. At any time you may choose to opt-out of receiving any communications from us or request us to update or remove your information by sending an email to support@provalenz.com. We will comply with any such request as promptly as practical. However, you might receive communications for a transitional period whilst we process your records.

SPECIAL CASES OF INFORMATION DISCLOSURE

It is possible that we could be required to disclose personal information in response to valid legal process, such as a search warrant, subpoena, or court order. All record keepers face the possibility that disclosure of their records may be compelled in some civil, criminal, or administrative matters. Disclosures may also be appropriate to protect our legal rights or during emergencies if physical safety is believed to be at risk. We think that these events are unlikely, but they are possible. We will take reasonable steps to limit the scope and consequences of any of these disclosures. If we receive a subpoena demanding disclosure of your records, we will make reasonable efforts to notify you of the subpoena when possible.

If all or substantially all of our assets were acquired, through a sale, merger, or other transfer to another third party, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, user data would be one of the assets that is transferred or acquired by a third party. Any acquirer of our assets may continue to use user data as set forth in this policy.

SECURITY STANDARDS

We have implemented physical, technological and operational safeguards in order to protect your personal information from loss, misuse, or unauthorized access, disclosure, alteration or destruction. Only authorized personnel are provided access to personal information and only to the extent necessary to fulfill their duties. These personnel are required to treat personal information as confidential and access to such data is monitored and recorded.

We are a global organization. In the normal course of our business we may transfer to, or store user data in, a country other than the one in which the user resides. Although the data protection legislation in some countries may not be as comprehensive as that in your own country, we will take reasonable steps to protect user data as described in this Privacy Policy. By accessing or using a Site and accepting the terms of this Privacy Policy, users acknowledge and consent to the transfer of their personal data in this way.

LEGAL DISCLAIMER

While we has endeavored to create secure and reliable Sites for you, we cannot guarantee or warrant that unauthorized persons will not obtain access to your personal information or that information that you transmit or otherwise supply to us, or any communications conducted on or through a Site, is or will be totally secure. When disclosing any personal information on any website, including ours, or in any email, you should remain mindful of the fact that it is potentially accessible to the public, and consequently, could be collected and used by others without your consent.

You should remember that you access any Site solely at your own risk and are ultimately responsible for maintaining the secrecy of your own personal information. We cannot accept responsibility or liability for the security of personal information transmitted via the internet.

Moreover, to the extent hyperlinks are utilized to access third-party sites, you should be aware that these third-party web sites are not controlled by us and therefore, are not subject to this Privacy Policy. You should check the privacy policies of the individual sites to see how they may utilize your personal information, as we are not responsible for the separate policies or practices of partners or third-party internet websites.

CHANGES AND UPDATES

In order to keep up with changing legislation and best practice, we may revise this Privacy Policy at any time without notice so please check back periodically so that you are aware of any changes. This Privacy Policy should be read in conjunction with and is subject to our Terms of Use

CONTACT INFORMATION

If you have any questions about this privacy policy or feel that your privacy has been compromised, please contact us at hello@provalenz.com, or alternatively:

Provalenz, Ltd.
Suite 10125,
27 Upper Pembroke Street,
Dublin 2,
Ireland D02 X361.